Privacy Policy

NG Home Builders ("Company," "we," "us," or "our") operates the website located at nghomebuilders.com (the "Site"). We are committed to protecting the privacy of every visitor and prospective client. This Privacy Policy explains what personal information we collect, why we collect it, how we use and share it, and what rights you have regarding your data. By using our Site, you agree to the practices described in this Policy.

This document is provided for informational purposes and does not constitute legal advice. NG Home Builders recommends consulting a licensed Florida attorney before relying on any legal interpretation contained herein.

1. Information We Collect

We collect information in two ways: directly from you when you interact with our Site, and automatically through standard web technologies.

1.1 Information You Provide Directly

When you submit a consultation request, contact form, or phone inquiry, we may collect your full name, mailing address, email address, phone number, project description, and any other details you voluntarily share. We use this information solely to respond to your inquiry, schedule consultations, and provide the services you request.

1.2 Information Collected Automatically

When you visit our Site, our servers and third-party analytics tools may automatically record your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on pages, and general geographic location derived from your IP address. This data is used in aggregate to improve Site performance and user experience and is not used to identify you personally without your consent.

1.3 Cookies and Tracking Technologies

Our Site may use cookies, web beacons, and similar tracking technologies to remember your preferences and analyze Site traffic. You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled. We do not sell or share cookie data with third parties for targeted advertising purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to consultation requests, inquiries, and service questions.
• To schedule and manage project consultations and appointments.
• To send you project-related communications and follow-up information you have requested.
• To improve our website content, layout, and user experience.
• To comply with applicable Florida and federal laws and regulations.
• To protect the security and integrity of our Site and business operations.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

3. How We Share Your Information

NG Home Builders does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, managing communications, or providing services (e.g., web hosting, email platforms, CRM software). These vendors are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Subcontractors: For certain specialized project work, we may engage licensed and insured subcontractors. We share only the project-relevant information necessary for them to perform their work.
• Legal Compliance: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site before your information becomes subject to a different privacy policy.

4. Communications and Marketing

If you submit a contact or consultation form, you consent to being contacted by NG Home Builders via phone, email, or text message in connection with your inquiry. In accordance with the Telephone Consumer Protection Act (TCPA, 47 U.S.C. § 227), we will not send automated marketing text messages without your express written consent. You may opt out of marketing communications at any time by replying "STOP" to any text message, clicking the unsubscribe link in any email, or contacting us directly at [email protected].

5. Florida Information Protection Act (FIPA)

NG Home Builders complies with the Florida Information Protection Act (Fla. Stat. § 501.171). We implement reasonable security measures — including encryption, access controls, and regular security reviews — to protect personal information from unauthorized access, disclosure, alteration, or destruction. In the event of a data breach affecting your personal information, we will notify affected individuals and the Florida Department of Legal Affairs within the timeframes required by FIPA.

6. Your Rights and Choices

You have the following rights with respect to your personal information held by NG Home Builders:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations to retain certain records.
• Opt-Out of Marketing: You may opt out of receiving marketing communications at any time as described in Section 4.

To exercise any of these rights, please contact us at [email protected] or by mail at 600 Cleveland St, Suite 297, Clearwater, FL 33755. We will respond to verified requests within 30 days.

7. Children's Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete that information in accordance with the Children's Online Privacy Protection Act (COPPA, 15 U.S.C. § 6501 et seq.).

8. Third-Party Links

Our Site may contain links to third-party websites, social media platforms, or partner services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our Site. Your continued use of the Site after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: